Privacy Policy

Introduction

Outdoor Living Hubs respects your privacy. This policy explains what information we collect when you browse this website, request a consultation, subscribe to our newsletter or communicate with our team, and how that information is used and protected.

By using this website you agree to the practices described here. If you do not agree, please discontinue use of the site.

Information We Collect

We collect information in two ways: information you give us directly, and limited technical information gathered automatically.

• Details you submit through our contact, consultation, newsletter or unsubscribe forms, such as your name, email address, telephone number, property details and the description of your project.
• Correspondence you send by email, telephone or message, including photographs and documents you choose to share with us.
• Basic technical data such as browser type, device type, approximate region and pages viewed, collected through standard analytics tools.

How We Use Your Information

Your information is used to respond to enquiries, prepare estimates and proposals, schedule consultations, deliver services you have requested, send newsletters you have subscribed to, and improve the content and usability of this website.

We do not sell, rent or trade your personal information. We do not use your details for purposes unrelated to the services you asked about.

Newsletter Subscription & Unsubscribe

If you subscribe to our newsletter, we use your email address to send occasional articles, seasonal maintenance reminders, design ideas and service updates. Every newsletter we send includes an unsubscribe link, and you may also use the unsubscribe form on this website at any time.

Once you unsubscribe, your address is removed from our mailing list promptly. We may retain a minimal suppression record so that we do not inadvertently contact you again.

Cookies & Analytics

This website may use cookies and similar technologies to remember preferences and to understand how visitors use our pages. Cookies do not identify you personally.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site behave.

Sharing With Service Providers

We share information only with trusted providers who help us operate, and only as much as is necessary. These may include web hosting, email delivery, analytics and, where relevant to your project, licensed trade partners and suppliers. Providers are expected to protect your information and to use it only for the purpose we specify.

We may also disclose information where required by law, to protect our legal rights, or to prevent fraud or harm.

Data Retention

We keep enquiry and project records only as long as they are needed to serve you, to meet contractual and warranty obligations, and to satisfy legal, tax and insurance requirements. When information is no longer required, we securely delete or anonymise it.

Your Rights & Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask for corrections, request deletion, object to certain processing, or ask us to stop sending marketing communications.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable period and may need to verify your identity first.

How We Protect Your Information

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we continually review our practices.

Children's Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

Third-Party Links

Our website may link to external sites, such as mapping services or supplier pages. We are not responsible for the privacy practices or content of those sites and encourage you to read their policies.

Changes to This Policy

We may update this policy to reflect changes in our practices, technology or legal requirements. The current version is always published on this page, and continued use of the website after an update signifies acceptance of the revised policy.

Contacting Us

If you have questions about this privacy policy or about how your information is handled, email contact@outdoorlivinghubs.com or call +1 734-728-2430. Our full address and directions appear on the Contact Us page.